GENERAL STATEMENT OF RESPONSIBILITIES:
The General Manager is responsible for ensuring that the entire property operates in compliance with
all relevant government regulations. The role includes staying up to date with regulatory changes,
overseeing financial performance to ensure the business is making a profit, addressing customer
complaints and feedback, and monitoring gaming floor operations to maintain efficiency.
Responsibilities also include hiring and termination decisions, enforcing security measures as
necessary, ensuring high-quality service for VIP guests, directing the allocation of complimentary
hotel rooms, meals, and services, and maintaining familiarity with casino games and gaming
strategies. The General Manager will oversee staffing levels, operational expenses, budget estimates,
and the removal of suspected cheaters within the gaming area.
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