Diamond Mountain Casino (“Diamond Mountain Casino,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Loyalty club information
• Reservation details
• Event registration information
• Employment application information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Referring websites
• Date and time of access

How We Use Your Information

We may use your information to:

• Provide requested services and information
• Process hotel reservations and event registrations
• Respond to inquiries and customer service requests
• Improve our website and guest experience
• Send promotional offers, newsletters, and marketing communications
• Administer loyalty and rewards programs
• Conduct analytics and website performance monitoring
• Comply with legal and regulatory requirements
• Protect the security and integrity of our operations

Marketing Communications

If you choose to receive promotional communications, we may send information about:

• Casino promotions
• Hotel offers
• Dining specials
• Entertainment events
• Special programs and contests

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to improve functionality and enhance your experience.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website performance
• Deliver relevant content and promotions

You may disable cookies through your browser settings; however, certain website features may not function properly.

Information Sharing

We do not sell your personal information.

We may share information with:

• Service providers assisting with website operations, marketing, reservations, or customer support
• Regulatory agencies and law enforcement when required by law
• Tribal, state, or federal authorities as necessary for compliance
• Business partners involved in providing requested services

All third-party service providers are expected to maintain appropriate safeguards for your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Subject to applicable law, California residents may request:

• Access to personal information collected about them
• Correction of inaccurate personal information
• Deletion of personal information
• Information regarding categories of data collected and disclosed

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Diamond Mountain Casino
900 Skyline Drive
Susanville, CA 96130

Phone: (530) 252-1100

For privacy-related inquiries, please contact us through the website contact form or by phone.